CRM CallCenter
_COUNTER_1px
  ooc pa R
Call Office -
  ooc pa R
Oracle Oracle CRM on Demand Release 17
  ooc pa R
CRM - -
  ooc pa R
IP-
  ¤ ooc pa R
  ¤ Mepop
  ¤ Ca
  ¤ Paoa cepe R
  ¤ R aax
  ¤ R cpaxoa
  ¤ R opoe
  ¤ R ee
  ¤ R eoc
  ¤ R aece
  ¤ R eap
  ¤ R eeoe
  ¤ popa ooc
  ¤ poe ...
  ¤ Kaao R-poo
  ¤ Oop R-poo
  ¤ Me cepo
  ¤ op R-pee
  ¤ O epe
  ¤ Mape R
  ¤ Meee R
  ¤ Oea eoc R
  ¤ aae R
  ¤ R on-demand
  ¤ Oco R
  ¤ K o R
  ¤ epco
  ¤ oee cc
  ¤ Coap epo
  ¤ Koca
  ¤ oca a ooc
  ¤ Peaa a cae
  ¤ Ca o CALL-epax
  ¤ Coap epo
  ¤ Pe R-pee
  ¤ Ke-Koaop (Mpo)
  ¤ Apx ooce 2009
  ¤ Apx ooce 2008
  ¤ Apx ooce 2007
  ¤ Apx ooce 2006
  ¤ Apx ooce 2005
  ¤ Apx ooce 2004

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Tpe Meapo ec-op Call Centers& R Kyiv 2007 (Ke)

pe poee - c 28o 29 apa 2006
Meco poee - Ke, Topoo-poea aaa, . . opca, 33

e opa: ee eoeec aop ocpoe eca

op CallCenters&R Kyiv 2007 poxo e pe pa o pa apeoeoa ce, a eceoe eeooe aoe coe cepe Call-epo R-pee pae. op copae oee 40 x cepx paecx oao, a ae ccc o e ea opac Call-epo R-pee pae. 2006 o ope p ace oee 350 ceaco pa, Pocc, pa px cpa.

o o ee oa opac pacca o cox oax cepe Call-epo R-pee, cep peca pea ocex cceoa, oa oec oo epe pa in-house pee, acopcoe Call-ep ooc co aaoc a ceo e.

popae opa oaec:

o Texoo oa poeocppe copeee oaoe apae pa exoo ec-cce a paecx pepax cex epe.

o - a aa e aoe pepa paec peoea o o, a cea epcoa call-epa ae ao, a e acco ae oa. Ae oa: paa poeccoaoo oopa oe epcoaa, acppoae, epee pooeoc po cepca, opa c eec apo.

o Cpae. pa op oce ee pae cpaeec ee, apoa, ocpoe paoo epapx pae, p paeecx pee, o oo oc eoc pao oc caca eoopepoao oa.

o Acopc apae a oe oo a, aoe cpe, a oceee ax opoco, a pao op ocaa c, paeee aao, paece coe o oooe epe oex poeo, pe-apeox a, opx epo oep eo.

op opepoa a pecaee a in-house, a acopcox call-epo.

popaa opa e epeca:

  • o-eeepa oa
  • ec-epa
  • pa pee
  • pooe IT-eapaeo
  • coe, oepec peopa o pa eca
  • ceaca o ape
  • pooe oeo o paoe c ea
  • ceaca o ape, poaa cepc
  • peopa o opao exoo pa eca
  • aco, oepec peopa
  • pooe oeo o oca oepe eo
  • ce aepecoa a

Pooe oa pax cp:
-a, ac cpaxoae
-eeoaoe oa
-poa opo c
-apaea
-epoa, coe exoo
-ocapcee pep

paax opa oaec:
caa (oee 20 coeo), oceee ca o oaeo pecpa (ecao).

o ac oceee opa:
a ope coee a, a opao epa eo, pe ox, opoa ec-poec c oo Call-epo R-pee.

epea ea aocepa, pca ae op, pacoaae eoo oe, oe oo popee ox oao. pcoeec cooec poeccoao!

Cooc ac ec-ope cocae: ooo aca a 2 1500 p., a o e 1000 p.; ocex pecaee ae oa 20% (cooc aaa e ea aoo).

ae! eeao pex epop ca 50%.

o opoca ac opaac o eeoa: 8(044) 331-48-44, 369-56-84, 8(067)9804531, 8(067)443-39-33. o a cae opa: www.callrm.com.ua



:

III Meapo op CallCenter R Solutions-2004 (Moca)   ( 16.03.2004 )

pe poee- c16 apa 2004o18 apa 2004
Meco poee-Moca, oe ...


Meapo ec op CALL ep R pee-2004 (Ke)   ( 20.04.2004 )

pe poee- 20-22 ape 2004 oa
Meco poee-Ke Caoe ooecoe ...


"PAEE PEPTEM 2004" (.Ke)   ( 09.11.2004 )

pe poee- c09 o13 op 2004 oa
Meco poee-Ke e ao a - ...


eepa eapoa oepe IP-eeo. Call Centers. R pee (Ke)   ( 08.04.2004 )

pe poee -  8 - 9 ape 2004 .
Meco poee - Ke Po ...


17 18 apa 2004 oa cococ eepa eapoa oepe pe Mape   ( 17.03.2004 )

17 18 apa 2004 oa cococ eepa eapoa oepe pe Mape: ...


ep eapo poccc ec-op "Global R"   ( 21.10.2004 )

pe poee -  c 21 o 22 op 2004 oa
Meco ...


R Russia & CIS 2005 (Moca)   ( 10.02.2005 )

pe poee - c 10 o 11 epa 2005 oa
Meco poee - Moca Koepe "R ...


IV Meapo op CallCenter R Solutions-2005 (Moca)   ( 15.03.2005 )

pe poee - c 15 o 17 apa 2005
Meco poee - Moca, oe ...


ep ece "R Summit - 2005" (opo pop "axa", Pocc)   ( 09.03.2005 )

a Ca oae pee ceo eopa oxo, oop ooe ac o ...


II cepoccc R-op (Moca)   ( 15.02.2005 )

pe poee - 15apa 2005
Meco poee - Moca, oe "a Kec ...


Meapo ec-op CallCenters & R Kyiv 2005 (Ke)   ( 30.03.2005 )

pe poee - c 30o 31 apa 2005
Meco poee - Ke, Topoo-poea ...


Macep-ceap ? - (Ke)   ( 02.06.2009 )

- RM ? , ...


Ceapoaa oepe Cpaxox oa (Ke)   ( 01.03.2005 )

...


opa eapoa oepe KET-OPETPOAA KOMA߻   ( 25.04.2005 )

pe poee - c25 o26 ape 2005
Meco poee - Ke, . Coeca, 31/33, ...


opo Kopecc R. Pocc Cû   ( 25.10.2005 )

pe poee - c 25 o 27 op 2005
Meco poee - Moca, oe ...


Meapo ec-op Ke-opepoaoc & R: cpae exoo Kyiv 2005   ( 02.11.2005 )

pe poee - 02op 2005
Meco poee - Ke, Topoo-poea aaa ...


III Meapo R-op (Moca)   ( 01.03.2006 )

pe poee -1-2 apa 2006
Meco poee - Moca, oe "Mappo Po Apopa "(. ...


opo Meapo ec-op CallCenters & R Kyiv 2006 (Ke)   ( 20.03.2006 )

pe poee - c 20o 21 apa 2006
Meco poee - Ke, Topoo-poea aaa, ...


Ceapoa ceap "paece ace opaa Koa-epa epe R-cce cpaxoo oa   ( 14.06.2006 )

Koa WinPeak paa p oepe Cpaxox Opaa pa, Accoa ...


Tpe eeo Customer Management Congress R Loyalty Innovations   ( 24.10.2006 )

pe poee - c 24 o 25 op 2006
Meco poee - Moca, oe ...


IV Meapo R-op 2007 (Moca)   ( 21.02.2007 )

pe poee - c 21o22epa2007
Meco poee - Moca, oe "Mappo ...


Meapo ec-op pe Mapea pae 2007   ( 24.05.2007 )

pe poee - c 24 o 25 az 2007
Meco poee - Ke, paa ...


Macep-ceap "Keca aa oooe o ee oooc?" (Ke)   ( 18.12.2007 )

...


eep Meyapo ec-opy Call Centers & R Kyiv 2008   ( 23.04.2008 )

eep Meyapo ec-opy Call Centers & R Kyiv 2008
AKKO epe, ...


aoe R coe oa Pocc cpaax C, coycpoaoe a cpae exooecoe pae eoopepoax oa   ( 21.10.2008 )

pe poee - c 21 o 22 op 2008 oa
Meco poee - Moca, oe "Peeccac", ...


Macep-acc Ka ye poa ooc c oo R?   ( 20.03.2009 )

...


V - Call Centers & CRM Kyiv 2009 +   ( 23.04.2009 )

22-23   - Call ...


- 100 (2 , )   ( 02.04.2009 )

, , .
...


20 : ,   ( 20.10.2009 )

  - 2009 . ...


- 3 ? : , , ()   ( 10.09.2009 )

10 - ? ...

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